Payment

Payment is why are hermes kelly bags so expensivedue within 5 days of the item sold. We will ship the item 10 business days after your payment clears.

Shipping

 　All ships are add tracking number

    DHL or Fedex

It takes 2 weeks to 4 weeks. Shipping is only available to the address registered in Paypal. Please note that any address not registered in Paypal is not acceptable to ship. Shipping is available from Monday to Friday. Weekends are not available because post office is closed.

About Us

Unconditional Return Policy

Customer service and satisfaction are very important to us. We have an unconditional return policy if notified within 60 of the receipt of the item. 

All returned items must be the original condition. All return requests must be made within 60 days of the receipt of the item. 

International Warranty does not apply to this product. So, if there is an initial failure, please contact us within 60 days after arrival. 

We correspond to it responsibly. 

Please contact us first for return before you ship it back to us. The postage of the returned goods is a buyer burden. 

International Buyers - Please Note: 

・Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.  
・Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. 
・These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.   
・We do not mark merchandise values below value or mark items as “gifts E- US and International government regulations prohibit such behavior.